Full Colour Printing and Business Card Printing by Pure Online Print

Do I receive a proof?
You will be provided with an online preview which is generated from your artwork at the time you click the 'preview' button.

Can I order multiple names of the same card?
Yes, just can add your first card to the shopping basket, then click on 'New Name' .This will duplicate the card and you can amend the details for the next person. When complete, add it to the basket and either create another duplicate or proceed to place your order.

Can I place my order by phone?
If you are unable to place your order online please call us on 0845 051 5104

How can I order a re-run of my existing card ?
Your order will be saved on our system for 2 years and can be re-ordered within the 'My Account' section.

How do I trace my order?
Order numbers for any previous orders can be found on your order confirmation that is emailed to you when you place your order.

Will I receive a VAT Receipt/Invoice?
Your order confirmation can be used as a VAT receipt.

How do I cancel/change an order?
You cannot cancel an order once we have sent you an order confirmation.

Please read our terms and conditions before placing your order.

What methods of payment do you accept?
We accept the following credit/debit cards

Are my credit/debit card details secure?
Your credit/debit cards details are completely secure when you use pureonlineprint. We use Streamline, part of the NAT WEST bank to process your card details.

Under what circumstances may I request a refund?
Please read our terms and conditions for this information.
If your query has not been answered in the list above then send us an email at sales@pureonlineprint.co.uk